Frequently Asked Questions:
Are the services only for older people?
Definitely not: I have helped clients of all ages. If you feel you need a little extra help, whether on a regular basis or just once or twice, then let me know.
What hours and days of the week are you available?
Whilst I do have school pick up and drop-offs to do on some days of the week, I am always prepared to be as flexible as possible on times around this, and I am generally available every other weekend.
Will I be charged if I cancel an appointment?
If you are able to give me 24 hour’s notice, then I would not charge you. If the notice is less than that without a good reason, I would require a £10.00 cancellation payment.
Are you insured for personal accident?
Yes I have full public liability insurance to cover myself and my clients in the unlikely event that an accident were to occur.
Is my personal data/information kept private?
This is a legal requirement and one I take very seriously. All information I hold on any client is treated with the utmost confidence and completely secured.
What qualifications do you have for these services?
Here is a list of my last 15 years’ qualifications which compliment the varied work, knowledge and life experiences I have accrued. In addition to these qualifications, I hold all 15 Digital Network Badges and I’m a member of the Digital Champions Network. I also hold a joint Honors’ Degree in sport & exercise science and media & culture studies.
Google Digital Garage: The Fundamentals of Digital Marketing September 2019
Level 1: Mental Health Awareness (MIND) April 2018
Dementia Awareness Training December 2017
Emergency First Aid November 2017
The Education and Training Foundation – Safeguarding and Safer Recruitment in FE September 2017
College of Policing – Channel General Awareness Module August 2017
EQA Level 4 Award in Understanding the External Quality Assurance Processes December 2017
Client Psychology & Motivation for Personal Trainers July 2010
Future Fit Training – Gym Instruction Certification June 2009
Future Fit Training – Assessor Training Certification March 2009
NCFE Certificate in Occupational Health & Safety April 2006
A1 Assessor Award March 2006
Level 3 Key Skills – Communication February 2006
Level 2 IT Key Skills January 2006
YMCA Level 2 Gym Instructor Award March 2005